Privacy Policy

When you use this website, we may collect information you choose to submit, such as your name, email address, phone number, restaurant or business name, address, and any message or sample-request details you include in a form.

If you place an order or start checkout, we may also collect order details, delivery or billing information, company information, and other checkout details needed to fulfill your order or manage your account.

We use website analytics and performance tools to understand how people use the site, which pages are visited, and how the site is performing so we can improve content, usability, and reliability.

These tools may collect technical and usage information such as pages viewed, device or browser information, approximate location, referral source, and general interaction data.

We use Meta Pixel and the Meta Conversions API to measure traffic and conversions from Meta platforms such as Facebook and Instagram, including page views, sample-request submissions, checkout starts, and purchases.

When enabled, these tools may receive browser, device, attribution, and event information. In some cases, customer details you submit, such as email or phone number, may be shared with Meta in hashed form to help match and measure ad performance and reduce duplicate reporting.

We may use cookies or similar storage technologies to remember session information and marketing attribution details such as UTM parameters, referrer information, and ad click identifiers like fbclid or gclid.

This helps us understand which campaigns, links, or referrals led to a visit, form submission, checkout, or purchase.

We use the information you submit to respond to inquiries, arrange chef sample meetings, follow up on requests, process orders, manage checkout and delivery logistics, provide customer service, and improve our website and marketing.

We may also use submitted business contact information to continue a conversation you started with us about products, samples, ordering, or service.

If you use checkout, order and subscription information may be processed through secure third-party service providers that help us handle payments, subscriptions, and order operations.

We do not use this page to store full payment card details on our own servers. Payment information is handled through the relevant checkout provider.

We may share information with service providers that help us operate the website, host forms, process checkout, send communications, measure analytics, or report marketing performance. We only share information reasonably needed for those services.

We may also disclose information when required to comply with applicable law, protect our rights, or prevent fraud or abuse.

You can choose not to submit forms or checkout information, although some parts of the site or service process may not work without it.

Most browsers also let you block or remove cookies. Doing so may affect how attribution tracking or some site features work.

If you have questions about this Privacy Policy or how your information is used, contact Strathcona Microgreens by email or through our contact page.